Grow your business and take back control
As a business owner or executive, you expect your investment in IT to propel your business, not hinder it. Challenges occur daily and having obstacles in the way is counter-productive to any business. Having a technology partner that understands your concerns is a great start but everything hinges upon good execution and follow through.
Do any of these scenarios sound familiar?
Not happy with your in-house team or current outsourced provider? You’re wanting to outsource IT to a local company but you’ve worked with outsourced vendors before and the result has been less than stellar. You don’t want to be asking the vendor how to accomplish your IT objectives. Instead, you want an IT firm that makes recommendations that are strategic to your company. Things may be getting done, but you suspect the service and support is not as good as it should be.
Need to reinvest in your business? Committing to revamped IT infrastructure can be daunting but you know something needs to be done if you are to sustain and grow. You’re not sure what your internal IT team is doing day in and day out and you may have a difficult time holding them accountable. They appear to do good work, but you’re not sure if they could be operating more strategically for the sake of company growth.
Your go-to person is always maxed out and doesn’t have time to do much more than firefight IT issues? Maybe you have stretched the limits of your IT person. If they have been with you for a long time, there’s a good chance they haven’t kept up on the latest technology and it could be setting you back. Holding onto tasks may be a big mistake and could easily be fixed with a properly aligned external partnership.
Looking for a more proactive solution, rather than waiting until something goes “wrong” to get the help? You’ve probably experienced computer downtime once or twice in your career and you know how much it can really cost your business once you add up the numbers. Saving a little money up front with a “call us when you need us” arrangement has burned you in the past because the vendor couldn’t respond in a timely fashion.
Want to know right away when something’s not right? Most system problems can be easy to find but you may not know about them because the right monitoring tools aren’t in place. A failed hard drive or a malicious hacker wreaked havoc on your business and it’s kind of embarrassing to know that it could have been avoided altogether. It’s never fun to react to a situation where you know that proper planning could have made it much smoother.
Need someone to assess your environment? Sometimes you just want to know what you have for IT assets and whether they are being used properly. Getting a regular report of system activity from your IT person should be happening on a weekly basis. Every 2-3 years your hardware should be reassessed; every 4-6 years your network gear should be looked at; and every 3-6 months software applications on all your devices should be patched or updated. How do you know this is happening?
Looking for a business partner to help you save money, save time, maximize operational efficiency? You’ve talked to colleagues and have read articles that talk about huge gains in operational efficiency when you outsource IT. But you’re not convinced because you think outsourced vendors are only in it for themselves. For some this may be the case, but there are a few mature IT companies that model their entire company philosophy on trust and measurable execution. Their commitment is stipulated right in the contract with service level guarantees to back it up.
Want help managing all your different vendors? Want to consolidate your IT-related invoicing, billing? There are probably way too many vendors that you or your staff has to deal with. When it comes to technology, vendors often point the finger at one another when there is a problem. This can lead to wasted time for your employees and a huge productivity drain. It would be real nice to have a single vendor to rely on that could act as a go-between to the other technology vendors that you deal with on a regular basis.
Looking for peace of mind, knowing that you’d be monitored 24/7? At the end of the day, you want to relax and get a good night’s sleep. It would be great if you knew your systems were being updated, patched, fixed, and working so that when you walk in the door the next day, everything is running smoothly. Its kind of like having a mechanic in your garage 24 hours per day to keep your car running at peak performance. That’s what we do for your IT.