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IT Help Desk

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Wouldn’t it be nice if you could call any time you have a pressing IT question without the worry about extra expenses? With our Help Desk available on demand, your end-users won’t need to worry about racking up bills whenever they need help.

Unlimited 24X7 Help Desk Support

Give your users access to experienced Help Desk support 24×7, and allow them to get their work done faster. Worry-free IT support empowers your users to resolve technical issues they experience without billing your organization more.

The NOAH 24 x 7 IT Help Desk supports all kinds of issues for Windows and MAC -based Desktops and supported applications, desktop peripheral hardware, Exchange and Active Directory administration, troubleshooting, and much more.

Our help desk is staffed during business hours at our Windsor, CT corporate office and qualified technicians are available to assist you right away. Our call back times average less than 5 minutes with a 1 hour response guarantee. Our technicians will quickly diagnose your computer, server, mobile device, or other network device and will usually have you up and running in short time. For after hours emergencies, our on-call technicians are available to help get you back up and working.

For our clients requiring greater security due to government regulations, we have default security policies in place that can be adjusted according to regulatory requirements.

With service locations in central Connecticut and eastern Massachusetts, Cooperative Systems has local NOAH help desk support professionals located throughout Massachusetts (Boston, Worcester, Springfield), Rhode Island (Providence, Westerly) and Connecticut (Hartford, New Haven, Waterbury, New London). Don’t Leave your critical PCs, servers and business networks on their own. Your company depends on properly functioning technical infrastructure. Our help desk staff can access your computers anywhere in the world. Let Cooperative Systems NOAH manage all the IT Help Desk needs of your organization, no matter where your offices are located. We have full-time teams of personnel in both states to competently and quickly service all your IT Support issues.

Your end-users’ time is best spent working for your organization, not managing IT issues. We make it simple by offering fast and reliable 24x7x365 remote support for your users.

Cooperative Systems’ NOAH Help Desk is the #1 choice for IT Support in Boston, Providence, and Hartford areas.

Outsource your IT

Exceptional Service – No Exceptions

Dedicated and Available 24/7/365

One number to call for any and all of your IT-related problems or questions.

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Cybersecurity

Proactive and Preventative

Protect your business

The stakes are high. We want to make sure you’re prepared and protected.

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Augmented Services

For IT Professionals

Lighten Your Load

You’ll have access to a full team of engineers dedicated to identifying the best IT solutions for your needs.

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Healthcare IT Solutions

Compliance and Risk Mitigation

Comprehensive Coverage

Complete compliance, security and support solutions for healthcare providers.

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Financial Services

Stay Ahead of Audits

Improve Your Security Posture
We’ll test your network to identify weak links and close gaps in your security policies and tools.

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Manufacturing

IT-Driven Success

Enterprise Resource Planning

Our process improvement methods will have a direct positive impact on your bottom line.

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  • ASCII membership logo

  • CompTIA managed services

  • Cloudy Award Channel Partners

  • Microsoft Silver Partner

  • Best Places to Work 2017

  • Dell EMC Partner GOLD

  • IG-smb500

  • 2016 MSPMentor501

  • SecurityTrustmark

  • BBB Business Review of this Information Technology Services in MA and CT

Cooperative Systems

Bridging the gap between technology and business.

Cooperative Systems provides Managed IT Services, Managed Security Services, and IT Support for small to medium-sized businesses throughout southern New England and beyond.

Our core strengths are network monitoring, cybersecurity, data backup and recovery, and cloud computing. Our NOAH branded support services are designed to augment internal IT resources, control IT expenditure, strengthen security posture, increase availability, and align with your business goals.

We believe that knowing your business is the first step and we conduct an extensive assessment before any engagement to determine fit. We are built on a solid foundation of values and we are experts at the solutions and IT support we provide. We have been in the IT service and consulting business since 1993.