The Present and Future of IT Support

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Our approach to IT management is simple and has a very quick return on investment. Implementation of our NOAH service plan is done on a server and workstation level and will immediately deliver increased performance, security, and reliability to your current IT investment. Cooperative Systems will work with you to review your business goals and ensure the appropriate technologies are operating at peak efficiency to allow your business to succeed.

NOAH is an acronym for ìNetwork Observation And Health.î It is a comprehensive support service offered exclusively by Cooperative Systems that leverages the latest remote and on-site support tools in combination with a broad range of support services provided by our helpful IT support staff. The NOAH platform is based on secure technology in use at many organizations throughout the world. With these proven tools, our experienced staff can operate more efficiently and effectively, providing you with a much higher level of service at a lower total cost than ever before.

What NOAH can do for your business

NOAH provides comprehensive management and monitoring services so you wonít need to worry about the daily complexities of network and PC operations, allowing you to focus on your core business. We make sure your computers, servers, infrastructure, and other IT equipment run at optimum capacity with near-zero downtime, ensured through proactive maintenance and 24x7 monitoring services.

Even if your network goes down in the middle of the night or on a weekend, we will at your discretion immediately call you and arrange to fix the problem or meet you at your place of business the very next business day!

You'll be pleased by the results - GUARANTEED!

Your business depends on your networkís availability, performance, and security ñ and your software is business-critical. NOAH maintenance plans are designed to keep your IT environment running at optimum performance at all times. With a fixed monthly fee and 24x7 monitoring, you will simply enjoy more uptime, and significantly reduce expensive and unpredictable network consulting costs through proactive maintenance, remote monitoring, and troubleshooting.

After 3 or 4 months on our plan, we know you will realize the benefits of NOAH and the proactive IT support model. Our guarantee is that if our NOAH model does not provide the benefits of increased system uptime and faster response times, resulting in higher productivity for your business, we will refund your money! Now how many IT support providers are willing to provide THAT guarantee?

What have you got to lose with THIS kind of guarantee? The answer is: NOTHING AT ALL! And you'll most certainly have more peace of mind to gain knowing that you made the right decision. You are invited to visit our testimonials page to see what others have said about our services and our NOAH support plans.

Please contact us by e-mail or web to get started with a free on-site IT assessment now!

What our plans cover

• On-Site Support
• Remote Support
• Regular Visits and Consultations
• Application Vendor Liaison
• Spam Filtering
• Internet Domain Management
• Remote Backup/Disaster Recovery
• E-mail Notification
• Telephone Based Notification for Urgent Events

Comprehensive System Monitoring

• Event Log Monitoring
• Drive Space Monitoring
• Server and Workstation Up Time
• System Log Files
• Server Patch Levels
• Print Server Health
• User Account Violations
• File Sharing Permission Changes
• Network Infrastructure Device Alarms
• Anti-Virus and Malware programs

Premium plans also include

• 24-Hour Network Emergency Support
• Network Infrastructure Design
• Regular Visits with IT Consultant
• Unlimited On-Site Support
• Internet Domain Management
• E-mail Maintenance and Administration
• Backup Monitoring and Administration
• Database Monitoring and Administration
• All Inclusive Support Services (Backup, Security, Help Desk)