Maintenance Plan

Reactive or Proactive

Provides

Best Suited For

Block Time

Reactive

Flexible options for network and desktop support, including training and consulting projects.

Organizations with fixed annual IT budgets. Many of our school and public sector clients choose this option.

Basic Support Contract

Reactive

Affordable support for low usage customers combined with quarterly checkups.

Small business customers with under 10 PCs or 20 phones.

NOAH Basic

Proactive

Unlimited remote monitoring and support with discounted on-site support.

Organizations desiring better uptime while requiring only a part-time IT function.

NOAH Premium

Proactive

Unlimited remote monitoring and on-site support with remote backup service included.

Organizations desiring a more cost effective IT support model than full time staff.

NOAH for IT Managers

N/A

Hosted NOAH management platform and optional helpdesk service when your IT staff is on vacation or otherwise unavailable.

Larger organizations needing a comprehensive desktop and server management solution with minimal setup costs.

NOAH RBS

Proactive

On-site and remote backup service designed to replace a traditional tape backup system.

Small businesses needing to upgrade their tape backup solution.

NOAH Security Bundle

Proactive

Comprehensive and flexible antivirus, firewall, content filtering, anti-spam and VPN services managed by our security specialists.

Organizations wishing to simplify their security systems freeing up time to focus on business issues.