Read about our success stories here...
Great responsiveness, quick help
Met or Exceeded our Expectations
Our Credit Union hired Cooperative Systems, Inc. in May 2007, to provide Information Technology services to this $100 million dollar institution. The Credit Union has outsourced much of its IT Department’s responsibilities along with telecommunications. Bob DeLisa, President and staff have met or exceeded our expectations in handling these responsibilities. I have found their service knowledge to be exceptional, timing excellent when responding to a request and all of our contacts have been handled in a professional businesslike manner.
I would highly recommend Cooperative Systems, Inc. to potential clients that are outsourcing similar services while seeking cost efficiencies and dependability.
Gary F.
President, Credit Union
Outstanding Knowledge and Patience
I just wanted to let you know that our primary engineer has been outstanding implementing this project. He has the knowledge and the patience for those of us that are new to the VM environment, and makes me feel very at ease with this whole process. Thank you for assigning this project to him.
Deb C.
Director of Technology, Private School
Friendly and Consistent
I am always struck by the friendliness, professionalism, and stick to it attitude of the engineers that visit our office. There is a kind of consistency in the staff that you don’t find elsewhere. No matter who shows up to fix our problem, you know that they will take care of things and do so in a polite, informative, and pleasant way.
Kelly M.
Manager, Professional Recruiting Firm
Attentive and Insightful
I would like to recognize your engineer for the work that he did to complete the Data Platform Report and Finds document. He worked on-site successfully with the different agencies to gather the data he needed. Through the different meetings I had with your team, he listened and understood what information we needed in the report and this understanding was reflected in the final document which was clear and easy to follow.
Paul C.
General Manager, Seminary
You Have Very Good People
I wanted to put in a good word in for one of your help desk engineers. He has been a big help and never once complained or showed annoyance. Every time I called with a computer problem, and when he has to come to my office, he always has a smile on his face. You have very good people at your office and it’s a great thing to have. I just wanted to pass that along as sometimes all we hear about is the negative.
Maddy M.
Office Manager, Safety Equipment Retailer
Always Coming Through in Spades!
Again one of your colleagues helped us out last night. We got a virus from a vendor’s website and we were in a panic. Your engineer was terrific! Your engineers are always terrific! I have mentioned this to you before on occasion but I think it bears repeating...your guys always come through in spades!! Thank you!!!
Lyn J.
Office Manager, Communications Firm
Big Improvement in System Performance
The new server and the new desktops are great. There's definitely an improvement in performance. I'm really happy with the new Dell desktops you configured for us. Our primary engineer worked very hard on our system here, and like all the Cooperative Systems staff, he really knows his stuff and was great to work with.
Norm K.
Business Manager, Nonprofit Organization
Small Investment, Big Impact
Your SPAM filtering service was a small investment for such a big impact and I highly recommend this product. It is everything a product or service strives to be. It works great, it is easy to set-up and use, it is well supported and it is a great value. What more could you ask for?
Bob L.
Director of Finance, Outdoor Products Designer
Proactive Support, Professional Service, Timely Response
We’ve recently outsourced our IT functions for the first time in 30 years. Many of us were skeptical that we could not maintain the service level in our retail environment and be able to fix annoying day to day problems. Cooperative Systems systemically assessed our needs and provided a detailed battle plan, including time lines for each conversion issue. You’ve met our expectations in terms of professional, personal service, as well as timely response. You have been very proactive providing information to help our staff stay current and productive.
Mark M.
President, Multi-location Jewelry Retailer
Significant Increase in Communication and Effectiveness
Cooperative Systems recently installed a server and a network for our company. Since then, our communication and effectiveness have increased significantly. Cooperative Systems' technical knowledge and responsiveness to our needs is unsurpassed!
Dean Y.
CFO, Office Furniture Retailer
Rising to the Occasion
Thanks to your team for working with us on short notice to solve a difficult networking problem. The reliability, perseverance and skill that was brought to the project was exemplary. We appreciate your company being there when it was needed most.
John B.
Director of Information Technology at a large Independent School
Immediate Response, Very Professional
Cooperative Systems always responds immediately to whatever problems I am having. They are very professional and able to help me with all my IT needs.
Rich C.
President of a Supermarket
Very Pleased with our Migration to Linux
As a new customer, we were very pleased with the support provided in our recent migration to the Novell Suse Linux operating system. Cooperative Systems professionals proved knowledgeable, reliable & responsive. They coordinated their efforts effectively with our outside application and database consultants. Overall, it was a positive experience that I would expect will lead to a long term relationship.
Joe M.
VP/Treasurer, New York based Manufacturing Company
Great Responsiveness, Quick Help
When I send an email with the message HELP in the subject you guys have been great about responding quickly...even if it is just an acknowledgment that you got my email and are looking into the problem (remotely at our server). You have also been responsive when I call: Your engineers are great at getting back to me in a timely fashion.
Lynn G.
Technology Coordinator, Regional School
I LOVE YOU GUYS...
Hey guys, thanks for hooking me up today. I love this thing. I want any add-ons I can get and my 100 licenses as soon as possible. Thanks again and in case I forgot, thanks for fixing my security server.
I love you guys...
Mark L.
IT Manager, Scanner Product Supplier
